Terms & Conditions
The use of this Website (FilterFrank and all affiliated sites) is governed by the policies, terms, and conditions set forth below. Please read them carefully. Your use of this site or your placement of an order indicates acceptance of these terms and conditions.
Always follow manufacturers' safety instructions. If you are not sure how to install your filter, it is our recommendation that you contact a local professional contractor to assist in the installation of your product.
ORDER CANCELLATION POLICY
We will gladly cancel any order prior to shipment at no charge, unless it has already been shipped. In that case, please submit a cancellation request via e-mail to firstname.lastname@example.org. E-mail cancellations must contain the following: First name, Last name, and E-mail address and product description. This information must be identical to the information originally submitted on your order. Please provide contact information in the event we have questions in regard to canceling your order.
In the event that a product is listed at an incorrect price due to either a display error or typographical error, or an error in pricing information received from our suppliers, or an item that was priced incorrectly, FilterFrank has the right to refuse or cancel any orders placed for product(s) listed or conveyed at the incorrect price.
OWNERSHIP OF THIS WEBSITE
This website is owned and operated by FilterFrank. All of the content presented or displayed on this website, including, but not restricted to, text, graphics, photographs, images, illustrations and content, is under the ownership of FilterFrank, its licensees and its content providers. All products are copyrighted by their respective manufacturers. Every aspect of the FilterFrank website, encompassing, but not restricted to, the overall design and the Content, are protected by trade dress, copyright, moral rights, trademark and other laws pertaining to intellectual property rights. Except as expressly permitted under this or another agreement with FilterFrank or one of its subsidiaries, no piece or aspect of this website or its Content may be duplicated or retransmitted via any means, and this website, its Content and all related rights shall remain the exclusive property of FilterFrank or its licensees unless otherwise explicitly agreed upon. You shall indemnify FilterFrank, its subsidiaries, its affiliates and licensors against any losses, expenses, costs or damages incurred by any or all of them resulting from your breach of the terms of this Agreement or your unauthorized use of the Content and related rights. "FilterFrank" and the FilterFrank logo are trademarks of FilterFrank.
In an attempt to provide increased value to our visitors, this website may contain links to other websites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). FilterFetch LLC has no control and is not responsible or liable for the External Sites, including but not limited to the content and privacy and data collection practices, even if the External Site is affiliated with FilterFetch LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Links do not imply that FilterFetch LLC sponsors, endorses, is affiliated with or associated with, or has been legally authorized to use any trade name, trademark, service mark, design, logo, symbol, or other copyrighted materials displayed on or accessible through such External Sites. Nonetheless, FilterFetch LLC seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own website, but for websites it links to as well (including if a specific link does not work). You should contact the website administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND FILTERFRANK EXCLUDES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT RESTRICTION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. THE FUNCTIONS EMBODIED ON, OR IN THE MATERIALS OF, THIS WEBSITE ARE NOT WARRANTED TO BE UNINTERRUPTED OR WITHOUT ERROR. YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION DUE TO YOUR USE OF THIS WEBSITE.
Reasonable efforts are expended by FilterFrank to ensure the accuracy, correctness and reliability of the Content, but we make no representations or warranties as to the Content's accuracy, correctness or reliability. There may be links to other websites from the FilterFrank website; however, these other websites are not controlled by FilterFrank and we are not responsible for any content contained on any such website or any loss suffered by you in relation to your use of such websites. You waive any and all claims against FilterFrank regarding the inclusion of links to outside websites or your use of those websites.
Free shipping applies to continental US states only. Customers in Hawaii and Alaska may not be eligible for free shipping.
In accordance with our payment terms, items schedule to ship within 30 days of order date are billed in full at time of order. Items with estimate ship date beyond 30 days of order date are at time of shipment.
We are currently required to collect sales tax on purchases being billed in the state of Indiana. Sales tax calculation is based on the gross value of the order, which includes product sub-total (before discounts). These calculation formulas are mandated by the Indiana State IRS, and may differ from other states or localities.